Privacy Policy
Last Updated: February 18, 2025
1. Introduction
mysukari.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our diabetes management platform.
We are based in Kenya and comply with the Kenyan Data Protection Act (2019). While we operate globally, all data processing activities fall under Kenyan jurisdiction.
2. Information We Collect
2.1 Personal Information
- Email address and account credentials
- Name and basic profile information
- Emergency contact information (optional)
2.2 Health Data
- Blood glucose measurements and timestamps
- Medication information
- Food and carbohydrate intake data
- Photos uploaded for carbohydrate analysis
2.3 Technical Data
- Usage data through PostHog analytics
- Device and browser information
- IP address and approximate location
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain the Service, including generating historical charts and statistics
- To process images for carbohydrate counting using third party AI services (including Open AI)
- To enable selective sharing with authorized next of kin or healthcare providers
- To improve and optimize our Service through PostHog analytics
- To communicate with you about service updates or responses to your inquiries
- To ensure the security and integrity of our Service
4. Data Sharing and Third-Party Services
We do not sell your personal data. We share your data only in the following circumstances:
- With OpenAI for processing food images (limited to images you upload for analysis)
- With PostHog for anonymous analytics data
- With users you explicitly choose to share your data with through our sharing features
- When required by law or to protect our legal rights
5. Data Security and Storage
We implement industry-standard security measures in accordance with Kenya's Data Protection Act (2019). While we are based in Kenya, we store and process data globally to serve users worldwide.
We retain your data indefinitely unless you request deletion, as historical diabetes management data can be valuable for long-term health monitoring. However, we reserve the right to delete accounts that have been inactive for more than 2 years.
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Download your complete data history in a machine-readable format
- Request deletion of your account and associated data
- Control sharing settings and revoke access at any time
- Correct or update your personal information
- Opt-out of analytics data collection
7. International Users
While we operate under Kenyan law, we respect and aim to comply with local data protection requirements. By using our Service, you consent to your information being transferred to and processed in Kenya and other countries where our service providers operate.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the Service or via email. Your continued use of the Service after such notice constitutes acceptance of the updated Privacy Policy.
9. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
- info@mysukari.com